πŸ“Business Precinct, Boroko, NCD, Papua New Guinea
βœ‰οΈinfo@vits.com.pg
πŸ•Mon–Fri 8:00–17:00 PGT
Managed Services

πŸ—οΈ Infrastructure, Service & Support

End-to-end IT infrastructure design, deployment and managed services β€” from micro-module data centres to formal SLA support agreements.

Division 02 of 07

Data Centres & IT Managed Services

VITS builds and maintains the physical and logical foundation of your ICT environment. Our infrastructure services span micro-module data centre solutions (EVADA Dimension series), server assembly, rack integration, UPS and power conditioning, structured LAN/WAN, and comprehensive managed support contracts. We hold formal SLA agreements with clients including Dekenai Construction (2024–2026), PNG Ports and National Fisheries Authority.

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Capabilities

What's Included

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Modular Data Centres

EVADA 'Dimension' series micro-module data centres β€” factory-prefabricated, rapidly deployed, AI-cooled and fully monitored. Available in Merge (single cabinet), Magic (small row) and Meta (enterprise) configurations.

  • EVADA Dimension Merge single-cabinet DC
  • EVADA Dimension Magic mini-modular DC
  • EVADA Dimension Meta enterprise DC
  • UPS integration (DTH Rack / HQ-M Modular)
  • 10" touch-screen monitoring & alerting
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Server Assembly & Integration

Custom server build, rack assembly, OS installation and integration for Windows Server, Linux and VMware virtualisation environments β€” procured from our trusted supplier network.

  • Custom server build & assembly
  • Rack mount, cable management & labelling
  • Windows Server & Linux installation
  • VMware vSphere & Hyper-V virtualisation
  • SAN / NAS storage solutions
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UPS & Power Systems

Uninterruptible power supply design, supply and maintenance. EVADA DTH Rack UPS (1–10kVA), HQ-M Modular UPS (60–800kVA) and DPS Distributed Power Systems for data centres.

  • EVADA DTH Rack UPS 1–10kVA
  • EVADA HQ-M Modular UPS 60–800kVA
  • EVADA DPS Distributed Power 6–10kVA
  • Generator ATS & bypass switching
  • Battery replacement & maintenance
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LAN / WAN Administration

Ongoing management of your switching, routing and wireless infrastructure. Includes configuration, firmware management, fault resolution and performance reporting.

  • Cisco, HP, Ubiquiti switch management
  • Router & firewall configuration
  • VPN design & administration
  • Network performance monitoring
  • Change management & documentation
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IT Service Level Agreements

Formal SLA contracts tailored to your organisation's criticality and budget β€” covering response times, preventive maintenance schedules and escalation procedures.

  • Tiered response time SLAs
  • On-site & remote support options
  • Preventive maintenance schedules
  • 24/7 critical infrastructure support
  • Monthly reporting & review meetings
Technology Partners

Key Partners for This Division

Need Infrastructure, Service & Support Services?

Contact our team to discuss your requirements. We provide free site assessments and detailed proposals.

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